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What is J:COM?
J:COM is the largest cable television companies in Japan.
In addition to cable television, we also offer a wide range of other services, including internet service.

Internet with Wi-Fi and CATV
starting from ¥2,700
/month (¥2,970 incl. tax)

(* after promotional discount)

Features

At earliest in 4days *1
from application
to start of use

For residents of apartment buildings that already support J:COM, all you need to do is just the installation of the devices to use internet and cable television.

Convenient and
safe internet

Connections are easy, and security measures are included for safety and peace of mind.

Expansive TV content

Delivering what you want to watch! A wide range of video content from CS broadcasts to Netflix is available. Enjoy and save money if you subscribe to bundle with internet.

  • * Due to the large volume of inquiries, it may be several days before you receive a response. Thank you for your understanding.
  • *1: The time required for installation work varies depending on the building conditions and contracted services. Detailed information will be provided when concluding the contract.

Recommended Plans
and Prices

Apartment buildings

* Example fees for Kanto area

Smart OTOKU
NET 1G

Smart OTOKU
Select NET 1G

Smart OTOKU
Plan 1G

Internet (1G Course)

With Wi-Fi

With Wi-Fi

With Wi-Fi

CATV

choose from 8 packs

42 channels or more

Netflix
(basic plan)*1

Monthly
usage fee

6 months

¥ 1,727
¥1,900
incl. tax

¥4,780 (¥5,258 incl. tax)
starting from the 7th month

Promotional price only
for new customers *3

Learn more

6 months

¥2,700
¥2,970
incl. tax

¥6,637 (¥7,300 incl. tax)
starting from the 7th month

Promotional price only
for new customers *3

Learn more

6 months

¥4,880
¥5,368
incl. tax

¥9,480 (¥10,428 incl. tax)
starting from the 7th month

Promotional price only for new customers *3

Learn more

Smart
OTOKU
NET
1G

Smart
OTOKU
Select
NET 1G

Smart
OTOKU
Plan
1G

Internet (1G Course)

With Wi-Fi

With Wi-Fi

With Wi-Fi

CATV

choose from 8 packs

42 channels or more

Netflix (basic plan) *1

Monthly usage fee

6 months

¥1,727
¥1,900
incl. tax

¥4,780
(¥5,258 incl. tax)
starting from
the 7th month

Promotional price only for new customers *3

Learn more

6 months

¥2,700
¥2,970
incl. tax

¥6,637
(¥7,300 incl. tax)
starting from
the 7th month

Promotional price only for new customers *3

Learn more

6 months

¥4,880
¥5,368
incl. tax

¥9,480
(¥10,428 incl. tax)
starting from
the 7th month

Promotional price only for new customers *3

Learn more

* Some services are only available in Japanese.

Individual houses

* Example fees for Kanto area

Smart OTOKU
NET 1G

Smart OTOKU
Select NET 1G

Smart OTOKU
Plan 1G

Internet (1G Course)

With Wi-Fi

With Wi-Fi

With Wi-Fi

CATV

choose from 8 packs

42 channels or more

Netflix
(basic plan) *1

Monthly
usage fee

12 months

¥1,727
¥1,900
incl. tax

¥4,980 (¥5,478 incl. tax)
starting from the 13th month

Promotional price only
for new customers *3

Learn more

12 months

¥4,620
¥5,082
incl. tax

¥7,780 (¥8,558 incl. tax)
starting from the 13th month

Promotional price only
for new customers *3

Learn more

12 months

¥ 4,480
¥4,928
incl. tax

¥9,480 (¥10,428 incl. tax)
starting from the 13th month

Promotional price only
for new customers *3

Learn more

Smart
OTOKU
NET
1G

Smart
OTOKU
Select
NET 1G

Smart
OTOKU
Plan
1G

Internet (1G Course)

With Wi-Fi

With Wi-Fi

With Wi-Fi

CATV

choose from 8 packs

42 channels or more

Netflix (basic plan) *1

Monthly usage fee

12 months

¥1,727
¥1,900
incl. tax

¥4,980
(¥5,478 incl. tax)
starting from
the 13th month

Promotional price only for new customers *3

Learn more

12 months

¥4,620
¥5,082
incl. tax

¥7,780
(¥8,558 incl. tax)
starting from
the 13th month

Promotional price only for new customers *3

Learn more

12 months

¥4,480
¥4,928
incl. tax

¥9,480
(¥10,428 incl. tax)
starting from
the 13th month

Promotional price only for new customers *3

Learn more

* Some services are only available in Japanese.

  • * For other plans and prices, please contact J:COM. Available services vary depending on your region and type of housing.
  • * 1: Content available on Netflix varies depending on your region. When you apply via J:COM, you will only be able to watch the content that is available in Japan.
  • * 2: Service areas are limited. Please contact us for details.
  • * 3: This promotion is limited to web application.

Internet & TV

J:COM NET

Convenient and safe connections

The J:COM NET provider fee includes the security cost.
Save money on monthly usage fees by combining internet service with cable television or other services.

J:COM NET 1G Course

Download max. 1 Gbps /
Upload max. 100 Mbps

For customers who want speed.
Easily upload photos and videos.

320M Course

Download max. 320 Mbps /
Upload max. 10 Mbps

Easily view or download photos and videos.
Popular course.

J:COM TV

Delivering mind-blowing content

Just connect the special tuner to your television to turn it into an Android TV™.
In addition to thematic channels, you can enjoy a wide range of internet videos on a large screen. You can also enjoy the same content on a smartphone, tablet, or other device.

3 plans to suit any viewing style

Full enjoyment of a wide range of programs

Shin Standard

Netflix with 64/61 channels from 2 category-based choices.

Flex

26 channels or more

select one of the 8 packs by genres you want to watch

Select

8 packs to choose from

Application Process

STEP 1

Apply online or by phone

To inquire by email, please use the form below.

To inquire by phone, please call the number below.

* Because there are a limited number of staff who speak English, it may take a few days until you get contacted from us.

* Because there are a limited number of staff who speak English, it may take a few days until you get contacted from us.

* 翻译由三方共同完成

* 통역은 삼자간에 이루어

* Phiên dịch được thực hiện giữa ba bên

* A interpretação é feita entre três partes

STEP 2

Application check and coordination of work date

After J:COM checks the application contents, we will contact the customer by telephone.
After the application is checked, it becomes an official application. J:COM will explain the required work, coordinate the schedule, and decide the date when our staff will visit the customer.

* Once the date for J:COM NET work is decided, the customer should complete the procedure for terminating their contract with their existing line and provider, if any.

STEP 3

Service installation and device installation and setup

J:COM staff will visit the customer’s residence and perform the service installation work.
During the service installation work, the staff will install the necessary devices and perform initial setup.

* The time required for installation work varies depending on the building conditions, contracted services, and work contents. Detailed information will be provided when concluding the contract.

* The customer must be present when the work is performed.

STEP 4

Service start

After the work is completed, you will be able to use the contracted services immediately.

* Once the work for uninstalling your currently subscribed internet service is finished, the changeover to J:COM internet is completed.

Payment method.

Credit card Credit card

* Bank account / Debit card / GI BILL PAY are basically unacceptable.

Support website

*This support website is translated using machine translation.Please note that the content may not be 100% accurate.

Start Guide ※ENGLISH ONLY