About obtaining an MNP reservation number

What is MNP
How to get MNP reservation number

What is MNP

Even if you change mobile carriers, you can keep your current phone number.

How to get MNP reservation number

MNP reservation number (image)

Select your mobile carrier,
Please issue an MNP reservation number.

User NTT DoCoMo
from the web

<How to access>
My docomo
→[procedure]
→[Cancellation/Others]
→ [Mobile phone number portability reservation (MNP)]
→ [procure]

Go to My docomo

<Reception hours>
24 hours reception
from the phone

<From a DoCoMo mobile phone>
151 (free)
<From landline phone>
Please check the docomo Information Center phone number.

To docomo Information Center

<Reception hours>
9:00-20:00
from shop

Find a docomo Shop near you

<Reception hours>
During business hours of each store
Close
User au/Okinawa Cellular
  • If you wish to re-acquire your ticket due to expiration, please check the notes at the bottom of the page.
from the web

<How to access>
My au TOP
→ Upper part of the screen [smartphone/mobile phone]
→[Contract Details/Procedures]
→[Inquiries/Procedures]
→[MNP reservation]

To My au TOP

<Reception hours>
24 hours reception
From EZWeb

<How to access>
EZ key button
→ [Top menu or au portal top]
→[My au (login)]
→[Apply/Change]
→[Mobile Number Portability (MNP)]

<Reception hours>
9:00-21:30
from the phone

<common to au mobile phones/general phones>
Free call 0077-75470 (free)

<Reception hours>
9:00-20:00
from shop

au shop/au Style search

<Reception hours>
During business hours of each store
Close
SoftBank User
from the web

<How to access>
Softbank mobile
→[Support]
→ [Cancellation/MNP (transfer to another company)]
→[Customers who wish to transfer/cancel MNP]
→[MNP procedures]
→[How to issue an MNP reservation number]
→[Proceed with My Softbank]

Go to My SoftBank

<Reception hours>
24 hours reception
Yahoo!
From mobile phone

<How to access>
Yahoo! Keitai TOP
→ [Settings/Application (My SoftBank)]
→[Various change procedures]
→[MNP reservation related procedures]

<Reception hours>
9:00-21:30
from the phone

<From a SoftBank mobile phone>
*5533
<From landline phone>
Free call 0800-100-5533 (free)

<Reception hours>
9:00-20:00
from shop

Find a SoftBank shop

<Reception hours>
During business hours of each store
Close
User Rakuten Mobile
from the web

<How to access>
my Rakuten Mobile
→[Contract plan]
→[Procedures]
→ [Transfer to another company (Obtain MNP reservation number)]

Go to my Rakuten Mobile

<Reception hours>
24 hours reception
from the phone

＜携帯電話／一般電話共通＞
050-5434-4653

<Reception hours>
9:00-20:00
Close
ahamo User
from the web

<How to access>
ahamohome
→[Support]
→[cancel]
→ [Cancellation using MNP]

to ahamo

<Reception hours>
24 hours reception
Close
User UQ mobile
from the web

<How to access>
my UQ mobile
→[contract confirmation/change]
→[Contracted price plan]
→[Confirm/change details]
→[MNP reservation]

Go to my UQ mobile

<Reception hours>
9:00-20:30
from the phone

<Common for mobile phones/general phones>
0120-929-818

<Reception hours>
9:00-20:00
Close
User povo
from the web

<How to access>
povo TOP
→[Customer Support]
→[Others]
→ [Cancellation/MNP to other companies]
→ [Confirm the precautions and proceed to the procedure]
→[MNP from povo to other companies]

to povo

<Reception hours>
24 hours reception
Close
Ymobile User
from the web

<How to access>
My Y!mobile
→ [Contract Confirmation Change]
→[MNP reservation related procedures]
→[Issuance of MNP reservation number]

Go to My Y!mobile

<Reception hours>
24 hours reception
(Numbers are issued from 9:00 to 20:00)
from the phone

<From mobile phone>
151
<Common for landline phones>
0570-039-151

<Reception hours>
9:00-20:00
from shop

To the Y!mobile shop

<Reception hours>
During business hours of each store
Close
LINEMO User
from the web

<How to access>
My Menu TOP
→ [contract confirmation change]
→[MNP reservation related procedures]

To LINEMO

<Reception hours>
9:00-20:00
Close
  • We will guide you through the procedures as of June 2021. Access procedures and contact information may change in the future. Please contact each company for details.
  • Even if it is accepted 24 hours a day on the website, if you apply for a reservation number after 20:00, it may be issued after 9:00 the next morning. Please contact each company for details.
Points to note about MNP
① The MNP reservation number is valid for 15 days from the date of acquisition. Customers who wish to use MNP must apply immediately after obtaining the number.
For reservations by telephone, please obtain the MNP reservation number after receiving the application documents and return them as soon as possible.
(2) Only the "phone number" is carried over with MNP. Your email address and other information will not be carried over, so you will need to migrate the data yourself.
③ When the MNP transfer procedure (line opening) is completed, the contract with the original mobile phone company will be automatically canceled.