Handling of personal data
We will explain the purpose of utilization and specific details regarding the personal data entrusted to us by our customers.
Purpose of use of personal data
Our company acquires personal data in the following situations.
To confirm registration for various membership services and to provide services
We use this information to provide various services based on our customers' contracts, as well as to improve our services and develop future products.
For billing, payment and confirmation of various products and services
We use this information in a prompt and transparent manner when requesting the various services and products that our customers have subscribed to.
To send prizes such as sweepstakes that you have applied for
We use this information to deliver winning prizes to customers when they apply for sweepstakes, etc. The personal information you provide will not be used for any purpose other than shipping the prize.
To produce, announce, and provide information on periodicals, books, digital content, e-mail, various membership services, and other various services.
We use this information to provide customers with valuable information, maintenance, troubleshooting information, and other important information.
To cooperate with surveys, invite participation in various events, and report the results
We value opportunities to deepen direct interaction with customers and use them to improve our services to match their value. We will inform you through events, emails, website, etc.
To analyze the usage status and viewing/browsing history of services, websites, etc., and to deliver information on companies and organizations that are considered beneficial to customers, including the Company
We use this information as part of our marketing efforts, such as to improve our services and deliver personalized advertisements, with the aim of providing information tailored to our customers' interests based on their behavioral data.
For other purposes, in accordance with the terms and conditions of contracts and other terms and conditions related to services provided by J:COM Group companies.
The various services that customers contract with are provided based on their respective specific contract terms and conditions and terms of use. It serves as the foundation for maintaining service quality and providing a fair usage environment for all customers.
Provision of personal data to third parties
With your prior consent, your personal data may be provided to third parties in order to provide better services and inform you about campaigns, etc.
We will not provide your personal data to a third party without obtaining your prior consent, unless we are required to do so based on laws and regulations.
Outsourced company
・We may outsource operations to external companies in order to provide services to customers or carry out operations.
・When our company outsources the handling of customers' personal data to an external company, we select a company that meets sufficient personal information protection standards and take safety management measures such as signing contracts and conducting audits. Masu.
group company
・Customer data may be shared among J:COM Group companies only when necessary to provide high value-added services to customers.
・The range of parties and purposes for shared use are specified in advance and announced in the privacy policy.
Partner companies/government agencies
・We may provide your personal data to partner companies, etc. with your prior consent.
・In addition, we may aggregate and analyze information from multiple people and provide information (statistical data) that excludes relationships with specific individuals.
